Tuesday, February 05, 2008

how to write a speech the palinode way

When people ask me what I do for a living, I tell them I'm a speechwriter. This is partly true; what I am in full is a communications consultant, and speeches make up only a portion of my work. It's my favourite and heartiest portion, which is why I prefer to call myself a speechwriter. The rest of the shop (that's what they call it) is happy to have me, because no one really likes writing speeches, except for speechwriters. So event planning slides one way into the human resource pool, and speeches slide the other way. Into the shallow end, which is where I like to paddle.

Some of the speeches I write are long and complex pieces concerned with arts, cultural policy, social infrastructure, what have you. For those I break out the flowery-but-still-propulsive phrases that make serious people stand up and applaud. Other times, I'm writing a five-minute greeting for a Minister's appearance at a Chinese New Year celebration. Like last week. And here's how it works.

(Everybody who's anybody's somebody wants to know how to write a decent speech. Right? Because if I'm wrong, then what I'm writing doesn't matter a damn. So I'm going to assert my baseless claim and move on.)

I've worked for several different Ministers and written speeches for several more. Each has an individual style and process. Some read fluently, some stumble their way through, and some glance at the words and make it up their own damn selves. But no matter how it ends up, all speeches begin the same way, with a referral. The referral comes down from the Minister's office to my Ministry, then to the Communications branch, and invariably the trickle runs into my bucket inbox.

The referral can usually be divided into two separate tasks: speaking notes and briefing notes. Speaking notes are my business. Briefing notes are the business of the policy branch. A briefing note is an all-purpose supporting document that will give me the necessary background to write the speech, and it will give the speaker the necessary background to ignore the speech I've written. It's a win/win situation, unless you're the policy person who has to put together the briefing note.

There is a procedure for requesting a briefing note from a policy analyst, which I ignore, because remembering the procedure takes up vital space in my brain. I use that space for plotting revenge against the jerks who talked through There Will Be Blood last weekend (and believe me, they deserve an elaborate revenge). Instead, I phone the person to whom it will be assigned anyway and ask directly for a note on what to say to ring in the Chinese New Year. Because my store of knowledge about the Chinese New Year? Is understocked.

The note provides guidance to the Minister on proper etiquette (eg. don't kick over the fish maw soup, don't fire your gun at the ceiling, etc), historical context and why The Year of The Rat is a good thing. Details about the event itself are the province of the Communications shop. There is a general rule in event coordination that the degree of detail can only intensify; once a step in the plan is introduced, it can never be removed. Accumulated detail encrusts the proceedings until someone gets frustrated and brings in a new plan. From there the process repeats itself.

With a new Minister we have a new events template, and this one is detailed enough that even an electron scanning microscope couldn't capture all the questions. How is the Minister getting there? Who will greet her? Escort her? Introduce her? Who else is speaking and how should they be acknowledged? The only way to get the answers to the many questions posed by the template is to phone up the event organizer and get the entire agenda. So I phone her up, explain who I am and what I need. Then I send her a list fit to choke Nian, the monster from the mountain or possibly under the sea.

Once I have the agenda and the guest list (which is not always forthcoming), I identify the dignitaries and consult the protocol manual. Protocol tells you how to acknowledge dignitaries and the precise order in which to do so. Even at a relatively casual event, you don't want to give a shout out to all the Reeves in the house before you give props to the Councillors. Really now. This is the most tedious bit of the whole process, and the temptation is to leave it to the end. If you leave it to the end you will forget, and even though many eyes will see the text of the speech before it gets to its target, most aren't searching for protocol errors. It won't get noticed until later, and by then there will be nothing to do but bitch out the writer.

Still with me? I haven't written one word of the speech so far. Okay, I've written a few:

Thank you [emcee].

Good evening [guests].

[actual speech]

I wish you health, prosperity, happiness and good luck in the new year.
That's seventeen actual words, although the last thirteen are taken directly from the briefing note. Why does it look like that? Beside the part where I'm lazy? Because all the material I've gathered so far tells me bupkus about the core audience of the speech - the organization holding the event, the audience of Chinese-Canadians. Since there is no time to request another briefing note - we're closing in on 48 hours before the event, which means that the speech is already 24 hours overdue - I need to do my own research. I also need to find something interesting to throw in, a relevant factoid that will prick up the ears of the audience. Once that fact is in place, the rest of the speech will grow. If the fact is interesting enough, a thematic axis will develop around it and make it a speech worth listening to and worth delivering.

The first place I look is the Encyclopedia of Saskatchewan. The entry on the Chinese community tells me when they first came here (1885!), where they lived (Moose Jaw!), and how they did in the twentieth century. The answer is, um, discouraging. If laws are anything to go by, Saskatchewan held on to its Chinese population the way you or I hold on to a towel that the cat's peed on. Laws were passed to keep Chinese people from immigrating to Saskatchewan, holding jobs or hiring white women to work in their businesses (in a frank but classless turn, it was called the 1912 Anti-Asian act). In 1947 immigration laws relaxed enough to allow more Chinese people, and now - says the Encyclopedia of Saskatchewan - Chinese people make up the largest visible minority in the province!

That sounds to me like a classic story of triumph over adversity that I can condense into four paragraphs. I'm twitchy about my facts, though, so I go to Statistics Canada and look up the numbers on visible minorities in the province. Chinese-Canadians, at 8,500 souls, outnumber the second largest visible minority by a factor of two. It turns out that the largest invisible minority is made up of invisible people. Or so it's believed.

Before I go back to my computer, I dig into some economic data. After going through a couple of articles I find a brief history of trade relations between big China and little Sask. From what I can tell, we export more goods to China than we do to the States. That's mind-boggling when you consider that we're a landlocked province sitting right on top of North Dakota. Nonetheless, it clinches the story of the speech: overcoming adversity, or 'meeting challenges,' and the confirmation of a solid relationship between the old and new home of an immigrant population. Now that I have that down, it only takes twenty minutes for me blow some new words into the form. And speech!

After that, it comes down to proofreading, proofreading and then proofreading. This is particularly important for me because I am unbelievably sloppy. My capacity to get things wrong, to bury the salient points, accidentally delete the concluding paragraph, astonishes me. On the credit side of the column, I have flawless spelling.

I suppose I can boil down my speechwriting techniques into a few points:

    Research and consult. Whenever possible, find out as much as you can about what you're writing. Call around and ask questions. People like to talk about their areas of expertise, and there's a good chance that nobody listens to them. If you're writing a speech on small-town curling, call up the head of the kooky volunteer committee who works twenty hours a day to put on a bonspiel. The more you know about the speaker, the subject and the audience, the less likely you are to write something jaw-droppingly stupid. It's not a guarantee, but it's a good safeguard.

    Never write a single word that you don't have to. When you build a house, you don't grow the trees for the lumber. Similarly, when you write a speech, chances are that the right phrase is laying around in another piece of writing. Don't be afraid to recycle your words. Often I write greetings for annual events, so I pull up the previous year's speech and reupholster the ratty old thing. In this way you maintain an institutional identity and track ideological and practical changes over time.

    Find The Thread/The Nugget/The Jewel/The Cool. Throw in a fact, a phrase, a sticky bit of information that the mind snags on. As I mentioned earlier, it will make your speech interesting to listen to and interesting to deliver. Tell the audience something they may not know, something they didn't know they cared about until they heard it. Then work your speech around it.

    Find The Story. This is not always appropriate, but if you can sniff out a narrative line, then you've got your speech made. Triumph Over Adversity is a good one. Renewal is great, but so is Continuing The Tradition. My personal favourite is Everybody Wins. Maybe you can pull off the classic Waking Up With A Sex Change bit, but you really need to know the audience for that one.

    But Make An Outline First. Even if you're dashing off five minutes of warm fuzzies, make an outline first. Otherwise you end up wandering around, lost in Phraseland, a place with fewer markers than a blank page. Once you've stumbled into Phraseland it's hard to get out. It's like taking a helicopter into heavy fog.

    It's Not Your Speech. Anything you write in a communications capacity does not belong to you. I'm not talking about copyright - I mean that you are not the final arbiter of your words. Once I finish a speech for the Minister, it goes to the Communications Director, then the Branch Director and the Deputy Minister. Only then does it exit the building and land in the Minister's lap, and any one of those people can send the speech back to me for changes. Some people make gentle requests, others bluntly ask for a complete rewrite. There are forces beyond my control that dictate the key messages and nuances of any piece of writing I do for my job. One thing I do know: no matter what the edit, my first response is always murderous anger, followed by more murderous anger. Then I do it.

Next up: Plumbing the Palinode way.

16 comments:

lamech said...

I read this piece with the kind of morbid fascination one might experience when finally given a tour of the proverbial sausage factory. My dad had to do this kind of thing in his 20-odd years in the Federal public service, and it always seemed to drive him nuts, too. I have tremendous respect for you both for being able to keep doing it anyway.

see emm said...

I can confirm the part where you say it sucks to be the analyst. Sympathy for your murderous anger, though.

Schmutzie said...

You're tagged!
http://www.schmutzie.com/2008/02/7-random-andor-weird-things-about-me.html

bipolarlawyercook said...

That sex change thing never works for me. Maybe I need to work on my delivery? I feel your murderous anger. The first think I had to learn as a baby lawyer was that my boss wanted it to sound like he wrote it-- even though I write better than he does, on a bad day, blindfolded, and off my meds. I always feel like they've just kicked my puppy.

BarbaraCA said...

This was truly fascinating to me. I follow most of the same steps for my projects, plus I try to work in to my system several steps that read quite a bit like "and then have a leetle more wine."

trinity67 said...

Wow. That's harsh. No wonder you're bald.

Ozma said...

Thanks! I have been horribly curious about this. I love, love, love the description of your research and how it takes shape in a speech. Amazing.

It sounds really hard.

But also fun.

I need a system like this for lectures. I do sort of try for the concept/factoid/idea they can hang on to at times. Inform and explain but entertain. That is my goal. I probably do not reach that goal very often.

It amuses me that I try to make my students write outlines but then I can't write an outline for shit. The best I can do is a kind of list 1, 2, 3, 4, the end.

cheesefairy said...

Uncanny. On Thursday, the policy analyst I work with was tasked to write a 20 minute speech for an emergency debate in the HOC. He had 2 hours to complete it. We spent the first hour trying to convince HQ that there really oughta be a speechwriter responsible for that sort of thing. The next hour was spent crafting boondoggle and mopping poop. Next time I'm referring back here.

Ozma said...

I was thinking about why I like the description of your research and I think it is because you knew there was this Chinese-Canadian audience and the guy had to speak to them but I'll bet what he told them few of them knew. People do not know local history. So it is like they decided your research agenda but you defined them by that research and then they went off thinking of themselves a bit as the speech had defined them.

It's too bad these speakers aren't just your pawns to play with them as you will. Can't you just grab some power? If only you could run up to someone with a speech at the last minute with the line 'free ice cream every Wed. until 2011' and then they'd say it and it would have to happen. Or else there'd be this shamefaced retraction in front of hoards of reporters: "Sorry, no free ice cream."

Oh, the scenarios one could concoct! What a shame they actually read these speeches ahead of time.

I see a good screenplay in this though.

palinode said...

lamech - I was counting on morbid fascination to keep people reading. This process doesn't drive me nuts, though; try being a tv producer for a while and you'll lose your hair.

see emm - Murderous anger! I experience it because I have a huge ego about what I write.

bpcook - You've touched on the central frustration of the speechwriter. You're always trying to capture the style and voice of people who have an inferior command of the language. But if you weren't so good with language, you wouldn't be writing speeches. It's a pickle, but it's not such a bad pickle. It's a crunchy dill pickle.

barbaraCA - I end my projects with "and then run to the bar".

trinity67 - Really? I didn't think what I described was all that harsh. The truth is I really enjoy it, especially when the speech comes together well.

ozma - Fun, yes. That's it exactly.

cheesefairy - Ye gods. Policy analysts should not write speeches. Policy analyst speeches usually sound like briefing notes, and when there's a request for a speech but there's no policy basis behind it, policy analysts get angry. That's when you need someone whose job it is to move sentences around, who will move those sentences even when there's no substance behind it. Plus, policy people have better things to do than write speaking notes.

ozma - You may be right. I imagine that most of the audience didn't know much of that history, and with any luck, some of them were fascinated by that history. With a lot of luck, some of them came away with a deeper sense of their history and identity. Probably not, but you never know.

I wish I had the kind of power you're describing, but there are so many eyes on a government speech that the higher up the chain of power it goes, the less likely that the end product will have any substance at all.

By way of example, the Chinese New Year speech for the Minister passed through five people before it got to the Minister. A speech that I just wrote for the Premier on Friday will be looked at by at least eleven people, from my Ministry, the Minister's office, Executive Council Communications, and the Premier's office. Some of the most boring speeches you will ever hear started off as kick-ass pieces of writing somewhere down the chain.

If a joke or a turn of phrase I like survives a process like that, then I count it as a victory.

Cammy said...

Policy analyst slinking in to say that we feel the murderous rage when our briefing notes are changed too. Oh sorry, you said murderous anger - there I go editing (even though I no write so good).

Nat said...

Hmmm. I think I'll stick to being a technical writer.

1. Click Comments.
2. In the Leave your comment field, enter your thoughts and feelings.
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Also, I see Schmutzie has tagged you already, but I'm going to tag you, too. Everyone wants a piece of you.

7 random or weird things about yourself

The rules are as follows:
# Link to the person who tagged you
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# Share seven random and/or weird facts about yourself on your blog.
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# Leave a comment on their blogs so that they know they have been tagged.

Becca said...

exactly!!! I used to write speeches for the RCMP commissioner (the older, honest one). This is exactly how its done! And exactly my feelings about the whole process

Helvetica said...

Politicians don't write their own speeches?!

kayayarai said...

So, did you write the premier's recent speech that included a reference to the Tipping Point? I heard part of it on the radio and wondered if it was yours.

Samuel Fellten said...

Perhaps it is like they decided your research agenda but you defined them by that research and then they went off thinking of themselves a bit as the speech had defined them.
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